Bluetooth printing problems
Bluetooth device cannot find the printer
Try one of the following solutions:
●
Make sure the HP Bluetooth Wireless Printer Adapter is plugged into the camera
port on the front of the printer. The light on the adapter double-blinks once a second
when the adapter is ready to receive data.
●
You might be too far from the printer. Move the device with Bluetooth wireless
technology closer to the printer. The maximum recommended distance between the
device with Bluetooth wireless technology and the printer is 10 meters (30 feet).
No page came out of the printer
The printer might not recognize the type of file sent by the device with Bluetooth wireless
technology. Reformat the file to a supported file type and then resend.
A blank page came out of the printer
A blank page ejected from the printer signifies an unsupported file type or the file being
printed is corrupted or too large.
Print quality is poor
The image you printed might be low resolution. For better results in the future, set the
device to a higher resolution, if possible. Be aware that pictures taken with VGA-
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resolution cameras, such as those found in wireless phones, might not have high enough
resolution to produce a high-quality print.
The image printed with borders
The printing application installed on the device with Bluetooth wireless technology might
not support borderless printing. Contact the vendor of the device, or go to their support
website to obtain the latest updates for the printing application.
Bluetooth wireless printer adapter is not working
If the Bluetooth wireless printer adapter does not seem to working, try the following
troubleshooting tips:
●
Remove the adapter from the printer for a few seconds, and then re-insert it.
●
Turn off the printer with the Bluetooth wireless printer adapter still inserted in the
printer, and then turn the printer on again.
Or try this sequence of steps:
1.
Turn off the printer.
2.
Disconnect the printer from its power source.
3.
Insert the Bluetooth wireless printer adapter in the printer.
4.
Reconnect power.
5.
Turn the printer on.